Shipping and Payment
Shipping
We deliver to most countries within the European Union. Shipping is carried out by trusted courier services, including GLS and DHL.
- Estimated delivery times and shipping costs are displayed during checkout before you confirm your order.
- Free shipping may be available for specific products or orders above a certain amount; this will be clearly indicated on the product page and at checkout.
- Please ensure your delivery information is correct. Additional costs may apply for repeated delivery attempts caused by incorrect or incomplete information.
Payment Methods
We accept the following payment methods:
- Credit / Debit Cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Google Pay
- Direct bank transfer
All card and wallet payments are securely processed by PayPal and Google Pay, two of the world’s most trusted payment providers.
Why is payment secure?
- Your payment details are encrypted and never stored on our website.
- Card payments are protected by industry-standard security protocols (including SSL encryption and PCI-DSS compliance).
- PayPal and Google Pay offer advanced fraud protection and buyer security.
- Additional verification, such as 3D Secure, biometric, or device authentication, may be applied automatically.
This ensures that your personal and payment information remains fully protected throughout the checkout process.
Important Notes
- Payment must be completed before your order is dispatched, unless otherwise agreed.
- For bank transfer orders, your order will be processed after payment has been credited to our account.
- The Seller does not store your card data; all transactions are securely handled by the payment providers.
- Refunds, if applicable, will be processed using the same payment method unless otherwise agreed with the Consumer.