Privacy Policy / GDPR

Effective Date: 27 January 2026

Turborail Kft.
Registered address: 1203 Budapest, Török Flóris str. 19. fszt/2., Hungary
Company registration number: 01 09 178980
VAT number: HU24723121
Website: www.turbo-shop.eu
Email: info@turbo-shop.eu

  1. Introduction

Turborail Kft. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share personal data when you use our website and services, in accordance with the EU General Data Protection Regulation (GDPR).

We do not have a dedicated Data Protection Officer (DPO). For any privacy-related inquiries, please contact us at info@turbo-shop.eu.

  1. Personal Data We Collect

We only collect personal data that is strictly necessary to process orders, issue invoices, and deliver products.

Order and shipping information:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Payment information:

Payment data (credit/debit card, PayPal, Google Pay, or bank transfer) is processed exclusively by the selected payment provider.
We do not store or have access to payment card data.

Website and technical data:

  • Cookie consent is managed via CookieYes
  • Analytics and marketing cookies may be used by:
    • Google Analytics
    • Google Ads
    • Meta / Facebook Pixel

We do not store or process IP addresses, browser fingerprints, or session identifiers directly.
IP addresses may be temporarily processed in anonymized form by third-party analytics providers, in accordance with their own privacy policies.

Analytics and cookie data retention is determined by the respective service providers (generally up to 13 months).

We do not collect newsletter subscriptions or direct marketing consents.

  1. How We Use Your Personal Data

We use personal data exclusively for the following purposes:

  • Order processing, invoicing, and product delivery
  • Compliance with legal obligations (accounting, taxation, bookkeeping)
  • Website analytics and advertising performance measurement
  • Remarketing and displaying relevant advertisements via third-party platforms

Personal data is not used for any other purposes.

  1. Third-Party Services

We may share personal data with trusted third parties only to the extent necessary for service delivery:

  • Payment providers: PayPal, Google Pay
  • Shipping providers: GLS, DHL
  • Website hosting: Naxonet Bt. (https://www.naxonet.eu/hu/kapcsolat/)
  • Analytics and advertising: Google Analytics, Google Ads, Meta / Facebook Pixel

These third parties act as independent data controllers or processors and are responsible for their own GDPR compliance.

Some services (e.g. Google or Meta) may involve data processing outside the European Union. In such cases, data transfers are safeguarded using Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

  1. Legal Basis for Data Processing

Personal data is processed based on the following legal grounds:

  • Contractual necessity: Processing required to fulfill customer orders
  • Legal obligation: Processing required by accounting and tax laws
  • Consent:
    • Analytics and marketing cookies are processed based on user consent provided via the cookie banner
  1. Data Retention
  • Order and invoicing data: retained in accordance with Hungarian law (up to 8 years)
  • Payment data: not stored by us
  • Analytics and cookie data: retained according to third-party providers’ policies (maximum 13 months)
  1. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access
  • Right to rectification
  • Right to erasure (where legally permitted)
  • Right to restriction of processing
  • Right to object to processing
  • Right to data portability

Requests may be submitted via info@turbo-shop.eu.
We respond to all data protection requests within 30 days, in accordance with GDPR requirements.

  1. Security Measures

We apply appropriate technical and organizational measures to protect personal data, including:

  • SSL / HTTPS encryption
  • Restricted access to customer and order data
  • Secure payment processing handled entirely by payment providers
  • Hosting infrastructure security provided by Naxonet Bt.

Despite all reasonable safeguards, no system can guarantee absolute security.

  1. Cookies and Tracking

Cookies are used to ensure proper website operation and to analyze website performance.

  • Cookie consent is managed via CookieYes
  • Third-party cookies may be set by:
    • Google Analytics
    • Google Ads
    • Meta / Facebook Pixel

Cookies are used solely for analytics, performance measurement, and remarketing purposes.
Users may manage or withdraw consent at any time via the cookie banner.

We do not directly store IP addresses or browser fingerprints.

  1. Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in legal requirements or business practices.

  • The current effective date is displayed at the top of this page
  • Users are encouraged to review the policy periodically
  1. Contact Information

For privacy-related inquiries, data access requests, or complaints:

Email: info@turbo-shop.eu
Postal address:
Turborail Kft.
1203 Budapest, Török Flóris str. 19. fszt/2., Hungary

You may also contact your national data protection authority if you believe your rights have been violated.